Frontier Networking

Frontier Networking

Architecture/ Developement

At Frontier we were able to save the company 1.5 million dollars within the first few months on site. Our senior architect lead several projects after Frontier had aquired the California, Texas, and Florida markets from Verizon. The Customer Journey project, originally slated to be developed by Avaya, was reassigned to our architect for development after several meetings. This project was developed using Java messaging systems and Avaya outbound dialers to connect field techs, next in line customers, and managers for near instant communication. This system was implemented and deployed across all Frontier's markets. FMC Development Group also trained Frontier's remedy ticketing team on SPA applications and node.js API's so that other teams could develop custom reporting software.

  • Project

    Frontier Networking

  • Our Contribution

    Solutions Architect

    Cloud Services

  • Project Details

    Java Messaging Systems
    Angular Instruction
    Custom Reporting API's
    IVR and Dialer Integration
    Database Design